"Great patience. Great insight. Given the short time, (the board session on visioning) satisfied my expectations. Good work!"
Lynn Baranco, Chair, Board of Trustees
Peralta Community College District, CA
---
"Nancy Stetson was my second in command when she left Wenatchee Valley College for an administrative position in a California college in the early 1980s. Nancy is absolutely the best all around administrator/manager/leader I've ever seen--she can do it all, as she's proving as president of her own company."
Jim Davis, President
Lehigh Carbon Community College, PA
---
"Superb facilitator -- knowledgeable, congenial and effective. The content (smart meetings) and process were excellent. All participants contributed and seemed to feel comfortable."
Constance Carroll, President
San Diego Mesa College, CA
---
"I cannot end the year of your close connection with the Administrative Leadership Institute without saying thank you for all your effort, support, encouragement, and quality instruction...both of you (Charles Miller and Nancy Stetson) have been such a terrific team-- modeling in many ways the skills, techniques, and philosophy that you have delivered in a formal manner to the monthly attendees."
Mary Spangler, President
Los Angeles City College
and Chair
Administrative Leadership Institute
Los Angeles Community College District, CA
---
"Our two-day planning retreat was an unqualified success. Nancy ... did a great job in heading us in the right direction."
John Hurd, President
Cabrillo College, CA
---
"I didn't stop last week to write you a note and thank you for our full, rich day on Tuesday. We came away energized and armed with strong coherent plans for revitalizing our mission through the students and deans. It is a pleasure working with you. I speak for our whole team."
Dierdre Gainor,
The Archer School for Girls, CA
---
"Nancy is an outstanding consultant, facilitator, mediator, and trainer. She has helped me help the people I've managed clarify tasks and processes, and build relationships for success. There is no job too challenging for her."
Sharyn Bratsburg, Manager
Agilent Technologies (formerly Hewlett-Packard)
Santa Rosa, CA
---
"Thank you for your contribution to the Board/CEO Secretaries Workshop. The evaluations indicated the attendees felt your portion of the workshop on principles and values of effective people was very relevant and helpful and felt your facilitation and presentation skills were excellent."
David Viar, Executive Director
Community College League of California
---
"At the pre-conference workshop on Building a Learning Organization at CCLC, as always (your work was of) incredibly high quality!"
Cindra Smith, Director of Education Services
Community College League of California
---
"You've developed a truly excellent course, online or otherwise, in your online version of Instructional Strategies for the Adult and Adolescent Learner. Both Joe (Volk) and I believe your course syllabus, your online teaching methods and the document itself, to be a model of a good online course."
Judith Cantrell, Education Department
UC Berkeley Extension, CA
---
"The spark Nancy provided when she worked with our faculty ignited a full-blown instructional improvement effort that was entirely faculty driven."
Jim Davis, President
Lehigh Carbon Community College, PA
---
"Nancy is wonderful at taking complex ideas and making them useful and understandable through excellent preparation, materials, and interactive presentations."
Mike McHargue, Provocateur, Staff Development
Foothill College, CA
---
"Thank you for the great job you (Nancy Stetson) and Charles Miller did in facilitating the workshops for administrators/managers at Cabrillo College. I have been told by many that this was a great experience for them. I just hope we don't lose the opportunity to continue building on the creative team environment both of you helped us to establish in two short days."
Felix Robles
Cabrillo College, CA
---
"Useful. Best (keynote) we've had in six years of convocations."
Kathleen Kilbourne, ESL Instructor
Delgado Community College, LA
---
"You have excellent facilitation skills -- a great model!"
Beth Kelley, PE Instructor
Santa Rosa Junior College, CA
---
"My impression from talking to our folks is that your program in the morning (convocation) was well received ... You could tell at the break-out session that people were enjoying and profiting by the information you all gave us ... You were able to get everyone actively involved! It was fun and productive in demonstrating some active learning techniques ... I'd like to see you back!"
Audrey Cullen, Assistant to the President of Academic Affairs
Delgado Community College, LA
---
"(This keynote was) more relevant than any other in previous Convocations . . .very practical presentation. Useful to all in audience."
Carol Juncker, Math Instructor
Delgado Community College, LA
---
"I found the keynote informative and the approach refreshing ... Thank you for a refreshing, brief, informative session."
Pamela Broom, Technical Studies Instructor
Delgado Community College, LA
---
"I was so excited about our first department meeting (after the workshop on departmental governance). We discussed two very big issues in small groups; the groups reported out and we came to some consensus. It was really good. I didn't know how much I got out of the workshop until we tried to make it work!"
Diane Campagna
Department chair and acting athletic director
Santa Rosa Junior College, CA
---
"(The week-long summer institute on outcomes and assessment was) a good experience--fun, challenging, new ideas, good connections with colleagues I didn't know and some deeper connections with ones I did know. The process used was excellent--I was amazed at Charles' and Nancy's ability to be flexible, deal with people expressing doubts, challenging ideas, wanting to go in different directions. You've done a great job dealing with the group and meeting virtually everyone's needs (at least to some degree). I think everybody is leaving feeling very positive (about outcomes and assessment."
Sue Lynn, Instructor
Portland Community College, OR
---
"The workshop on Multiple Intelligences was nice. Informative. Animated. Active. Thanks. Keep up the excellent delivery."
Meryl Corwin-Udell, English and reading instructor
Contra Costa College, CA
---
"You were excellent--I gained a great deal of insight (at the pre-conference workshop on Building a Learning Organization at CCLC). Thanks so much!"
Karolyn Hanna, Academic Senate President
Santa Barbara City College, CA
---
"Lots of practical information (on making meetings work) that has immediate and useful application."
Tony Gordon, Department Chair, Psychology
Contra Costa College, CA
---
"Great (active learning) workshop. Well organized, moved quickly, powerful ideas for teaching."
Mary Shelor, Reading Instructor
Pima Community College, AZ
---
"(In the pre-conference workshop on Active Learning at the National Institute on Staff and Organization Development/NISOD), I liked the fact that you put the learning in our laps just as we need to do with our students. You did a great job fostering cooperation in such a large room!! Very motivating, reinforcing."
Maureen Loley, Chemistry Professor
Schoolcraft College, MI
---
"(The pre-conference workshop on Active Learning at NISOD) was great--because it enabled us to feel and think about how some of our students will feel participating in these activities."
Beatrice Gonzalez, Instructor
Galveston College, TX
---
"This (workshop on classroom assessment) should be an ongoing workshop at all colleges."
Barry Lynch, Auto Instructor
City College of San Francisco, CA
---
"I thought you handled us 'rowdies' very well. You focused us, contained us without making us feel repressed (at the institute on outcomes and assessment)."
Jan Abushakrah, Sociology Instructor
Portland Community College, OR
---
"Excellent, especially process. Very open facilitators who were able to take group feedback and fine tune direction taken. The process was wonderful--outstanding!!! (The facilitators) put content into real life activities and then asked us how we could use these in our classes. You were wonderful! Great role models."
Janie Hammond, Nursing Instructor
Portland Community College, OR
---
"You were great! Flexible, gave good feedback. Liked the variety of techniques used."
M. Sherer, Nursing Instructor
Portland Community College, OR
---
"I think Nancy and Charles were very well prepared and sure of their process. I had a rough time because this was entirely new to me, and my background is not education, but it is intriguing to me and will be very useful. I'd like more direction (on outcomes and assessment). Thank you for a wonderful presentations, good attitudes and total flexibility. We were a tough group at times!"
Julie Korfhage, Drafting Instructor
Portland Community College, OR
---
"The openness with which the presenters gave and accepted feedback was helpful. You did a good job with a very challenging group of people. The shift in focus that occurred on Wednesday a.m. showed lots of flexibility on your parts."
Vicky Charlston, Instructor
Portland Community College, OR
---
"(The ISW Facilitator training was a) big time commitment. Great reward. It was a great experience. This was a fantastic experience to improve my teaching and me as a person."
Keith Drayton, Music Professor
Jackson Community College, MI
---
"It was great, an incredible experience. I can't describe the meaningful experience. Nancy and Charles, I got to know you in ways I didn't expect. It's as if I'd known you all my life."
Geri Jacobs, Professor
Jackson Community College, MI
---
"I truly enjoyed getting to be in the (ISW facilitator training) workshop and watching you work. I am often on the other end, so this was fun."
Jim Scott, Professor
Jackson Community College, MI
---
"This (Administrative Leadership Institute) has been a fabulous series of workshops and a great program. I'm constantly amazed at the breadth and depth of Nancy Stetson and Charles Miller's knowledge and skills in facilitating. They're the BEST!"
Roberta Holt, Professor and Staff Development Coordinator
Los Angeles City College
Los Angeles, CA
---
"By attending the (Administrative Leadership Institute) workshops, I can see a definite improvement in my personality. I have used the skills that I learned, and was rewarded with positive results ... The workshops encouraged me to be outspoken without repercussion."
Ruth Bledsoe, Professor
Los Angeles Trade-Tech College
Los Angeles, CA
---
"It is difficult to isolate the benefits I have gained from all the (Administrative Leadership Institute) seminars I have attended, but I realize that I have become much more efficient an employee and a more balanced person. So, thank you from the bottom of my heart."
Bernadette Tchen, Professor
LA City College
Los Angeles, CA
---
"The practicality of these exercises is so clear that I can use them back in the office tomorrow! Thanks!"
Jeff Cooper, Manager
Los Angeles City College
Los Angeles, CA
---
"(The) facilitators are interesting and urge us to open up our areas of thinking and problem solving. These (Administrative Leadership Institute) workshops are interesting and informative and equip me with the necessary 'attitude' shifts to help make needed changes within the organization."
Rosemary Smith, Support Staff
Los Angeles Community College District
Los Angeles, CA
---
"The presenters put together a package which actually puts the concepts and philosophy of Senge and Covey to work. They demonstrated the information as well as the valuable techniques used in teams and a learning environment. I like the fact that the presenters utilized a variety of teaching techniques and I enjoyed the individual assignments as well as the team exercises."
Gina Aguire, Professor
Los Angeles Valley College, CA
---
"This was a very stimulating workshop. Although I only had 4 1/2 hours sleep the night before, I wasn't tired for one minute. Excellent pace, involvement, organization, material. This was a very valuable learning experience and well worth the time and energy invested."
Patricia Flood, Professor
East LA, CA
---
"Good job! Excellent presentation! Everything was fine (content, process, and environment). I feel much more confident in my role as a leader and manager."
Ruby Wallace, Professor
LA Southwest, CA
---
"Thank you! This time was definitely well spent! I've been working on a specific issue regarding an Intermediate Algebra class for the last four semesters. Through these Classroom Assessment Techniques (#19 and #21 specifically), I think I may have solved this problem."
Theresa Riel, Mathematics Professor
Pima Community College, AZ
---
"I like the way you work with the group to understand their needs as you move through the material."
Marvin Schwartz, Instructor
City College of San Francisco, CA
---
"Oh my! You done great! All at the retreat were very pleased with the event, pleased with your leadership and want to do it again next year. Thanks for all you do and thanks for giving our rainbow a chance."
John Baker, Vice President, Student Services
San Diego Mesa College, CA
---
"On behalf of the Professional Development Committee, I wish to thank you for your wonderful work with us ... I think you generated good ideas and energy in this group."
Ray Allan, Facilitator of Learning
Red Deer College, Alberta, Canada
---
"I have heard from lots of folks; everyone seems to concur that (the session on empowerment) was very productive and helpful ... as well as fun and delicious. Thank you very much for making such a strong presentation ... The best result I saw from the day ... was a great increase in enthusiasm -- a "we CAN do it" attitude is energizing. Again, THANKS!"
Sanford Ohren, Classified Staff
Merritt College, CA
---
"Thank you for your wonderful presentation on Multiple Intelligences. I learned a lot, as I'm sure the others did."
Helen Kalkstein, Instructional Resource Center
Contra Costa College, CA
---
"Very dynamic and full of enthusiasm (with Charles Miller). Excellent job and research/application in putting together the handout on classroom assessment. Thank you!"
Rosalia Solorzano, Sociology Instructor
Pima Community College, AZ
---
"Excellent use of resources -- to be able to take away tangible ideas and a book. Wow!"
Mary Sibayan, Math Instructor
Pima Community College, AZ
---
"Very impressive work. You were both (with Charles Miller) prepared, enthusiastic, and informed. This session was useful and concretely productive."
Vicki Cook, History Instructor
Pima Community College, AZ
---
"Nancy's co-facilitation (with Charles Miller) of the faculty development workshop on Active Learning was excellent, dynamic. It was a very nice combination of listening, seeing, actively moving."
Barbara Schneider, Biology Instructor
Delgado Community College, LA
---
"Thank you so much for the wonderful workshop (on Active Learning). As usual you both (with Charles Miller) were wonderful presenters."
Michelle Devol, Staff Development Coordinator
Sierra College, CA
---
"Excellent, nurturing material and presenters ... they're (with Charles Miller) terrific!
Eileen Henry, Administrative Assistant
Allan Hancock College, CA
---
"Thank you for coming to the workshop. I didn't realize I needed this information until we were well into the presentation ... You (and Charles Miller) are great! It's refreshing to hear from people that are from the inside colleges rather than outsiders."
Esther Saucedo
North Orange County Community College District, CA
---
"Session was excellent. I could have listened for two days. You (and Charles Miller) were great. The change from one to the other from time to time was very effective."
Rena Chaney, Executive Secretary to the President
Citrus College, CA
---
"You have made a difference in my professional life as an adult correction education teacher and workshop leader. I am amazed at how valuable your class (Foundations of Adult Education) is to my work."
Cathy Lee Knight, Student
UC Berkeley Extension, CA
---
"Just wanted you to know that I enjoyed your class (Foundations of Adult Education) very much. I can honestly say, you would never catch me attempting to teach a course such as this. What an achievement. Bravo!"
Kathy Santolo, Student
UC Berkeley Extension, CA
---
"I really enjoyed your course (on Instructional Strategies for the Adult and Adolescent Learner). I think you do an excellent job of demonstrating classroom strategies as you are teaching the course. It is inspiring to see. I have improved greatly (already) in giving my students more time to process and come to conclusions. I think I used to jump in too soon for fear they might be bored."
Melissa Frank, Student
UC Berkeley Extension, CA
---
"I'm looking forward to applying the techniques I have learned in this class (Foundations of Adult Education). To be honest, I was complaining to my friends about having to take this bloody course, so much so that, after days of it, they finally told me to shut up! You are a fantastic teacher and I am inspired greatly by you. Thank you!"
Kerry J. Vander Meer
UC Berkeley Extension, CA
---
"Thanks for your help and guidance. We need more meetings with you."
Ron Whitney, PE Instructor
Santa Rosa Junior College, CA
---
"Thank you for sharing your gifts (with Charles Miller). This side of the Pacific has been touched and we hope to send you feedback of its rippling effect."
Andi McManus, Reading Instructor
Guam Community College, Guam
---
"The facilitators (with Charles Miller) created an environment that was conducive to learning and made us feel safe."
Sandy Balbin, Computer Applications Instructor
Guam Community College, Guam
---
"You both (with Charles Miller) have done a great job to get us 'hooked' (ISW Facilitator Training)."
Steve (Su-kei) Lam, Math Instructor
Guam Community College, Guam
---
"I want to be able to remain connected to the two of you (with Charles Miller). I want to be able to learn more from you once I figure out more of what I am having trouble with."
Lani Gamble, Tourism Instructor
Guam Community College, Guam
---
"Great team (with Charles Miller). You compliment each other well."
Linda Brewer, School-to-Career Facilitator
Metropolitan Community College, NE
---
"Enjoyed your interaction and flow, not only with us but with each other (with Charles Miller). Very real-life team, instruction-type delivery."
Gene Brewer, Administration of Justice Instructor
Metropolitan Community College, NE
---
"Another great job! We want to adopt you two (with Charles Miller) here! Thanks for coming to the cold and sharing your warmth."
Jenni Fauchier, Psychology and Sociology Instructor
Metropolitan Community College, NE
---
"This was an enjoyable, user-friendly workshop (with Charles Miller). You set the tone and we followed your lead. Thank you!!"
Maggie Kalkowski, School-to-Career Facilitator
Metropolitan Community College, NE
---
"You did a great job of keeping up your energy levels and staying on time (with Charles Miller). This was really an enjoyable experience."
Debra Eppenbaugh, Counselor,
Metropolitan Community College, NE
---
"(You are an ) excellent facilitator -- articulate but not too verbose. I particularly appreciated your sticking to your timeline."
Roberta Holt, Staff Development Coordinator
Los Angeles City College, CA
---
"The early start-up will do much to ensure a quality (self-study for reaccreditation) report and greater chance (due to level of participation) of 'buy in' or ownership of process and product."
Jose Robledo, President
Los Angeles City College, CA
---
"Thank you (and Charles Miller) for spending your holiday weekend with us (in our strategic planning retreat) and for responding to the needs of the group. I appreciate your flexibility and positive attitude. It went a long way to satisfy the diverse views of the participants."
Myra Siegel, Dean of Student Services
Los Angeles City College, CA
---
"They (with Charles Miller) were just fabulous in conducting the (strategic planning) retreat. They kept the group focused on the subject at hand throughout."
Troy Salunga, College Fiscal Administrator
Los Angeles City College, CA
---
"Good job holding this irreverent group focused on the objectives!!"
Gayle Sides, PE Instructor
Los Angeles City College, CA
---
"Your patience in dealing with people who had specific agendas was admirable. I appreciate your persistence in not getting too exasperated."
Mary Spangler, Vice President for Academic Affairs
Los Angeles City College, CA
---
"They (with Charles Miller) are skilled facilitators who do a great job and provide a comfortable atmosphere for learning."
Susie Herman, Counselor and Instructor
St. Louis Community College at Florissant Valley and Meramec, MO
---
"A great job. The best of 6-7 workshops (Right to Succeed/Helping Students Succeed) I've attended."
Dottie Ebbesmeyer, Math Instructor
St. Louis Community College at Florissant Valley, MO
---
"You've done a wonderful job of modeling what you present."
Eilene Lyons, Instructor
St. Louis Community College at Florissant Valley, MO
---
"Great job! You do a marvelous job of involving everyone and fielding questions. Flexible and quick-witted."
Ken Boyer, Director, Center for Teaching and Learning
St. Louis Community College at Florissant Valley, MO
---
"You did an excellent job and are making an impact on this institution. Thanks for the (Right to Succeed) handbook."
Sharon Fox, Reference Librarian
St. Louis Community College at Florissant Valley, MO
---
"Thanks for the wonderful experience -- you made the class (on Instructional Strategies) work on so many levels. It is the best class I have ever taken!"
Judy James, Student
UC Berkeley Extension, CA
---
"Thank you for the profound intelligence you use to offer access to information and skill at multiple different levels."
Brigitte Marshall, Student
UC Berkeley Extension, CA
---
"My words are so inadequate to tell you both (you and Charles Miller) how much good you are doing. I took the workshop (Right to Succeed/Helping Students Succeed) personally and was hungry for it. Although I may be older than most, I'm still a learner. You both are making a difference in education. I wish I would have heard you when I got started 39 years ago. Thanks to both of you."
Lee Roy Pitts, Biology Teacher
Penn Valley Community College, MO
---
"Thanks for modeling. I came away with the idea that (student) success is related to (students) knowing themselves and their goals."
Gary Damrong, Instructor
Longview Community College, MO
---
"You've done a great job. Both of you (you and Charles Miller) work well together, as I already knew."
Denise Zortman, Coordinator Learning Resources
Penn Valley Community College, MO
---
"Very smooth and comfortable. Useable materials -- wonderful resources."
Zola Gordy, Coordinator Learning Resources
Maple Woods Community College, MO
---
"Appreciated style and low-key collegiality."
Bruce Appel, Counselor
Longview Community College, MO
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